Terms of service.

Terms of Service for My Mechanics, LLC

Effective Date: 1/15/2025

Welcome to My Mechanics LLC! These Terms of Service (“Terms”) govern your use of the My Mechanics LLC platform (“Platform”), including the website, mobile application, and related services provided by My Mechanics LLC (“Company,” “we,” “us,” or “our”). By accessing or using our Platform, you agree to these Terms. If you do not agree, do not use the Platform.

1. Services Provided

My Mechanics connects customers (“Customers”) with independent, third-party mechanics (“Mechanics”) for vehicle maintenance and repair services. We are not a repair shop and do not directly provide mechanic services.

Mechanics operate as independent contractors, not employees or agents of My Mechanic. The Company acts solely as a platform provider to facilitate connections and transactions.

2. Eligibility

To use the Platform, you must:

a. Be at least 18 years old.

b. Agree to provide accurate and complete information during registration.

c. Use the Platform in compliance with applicable laws.

3. Account Registration

Users must create an account to access the Platform. You are responsible for safeguarding your login credentials and for any activity under your account. Notify us immediately of unauthorized access or security breaches.

4. Payments

All payments are processed through the Platform. Customers agree to pay the quoted fees for services. Mechanics agree to adhere to the pricing and payout terms outlined in their agreements with the Company.

The Company may charge a platform fee or service fee for facilitating transactions, disclosed at the time of booking.

5. Independent Contractor Relationship

Mechanics are not employees, agents, or representatives of the Company. The Company does not:

a. Control how Mechanics perform their work.

b. Guarantee the quality, safety, or legality of services provided.

Disputes regarding services must be resolved directly between Customers and Mechanics.

6. Cancellations and Refunds

Customers may cancel a booking under the following conditions:

• Cancellations made within 24 hours before the scheduled appointment may incur a fee.

Refunds are handled case-by-case in compliance with our Refund Policy.

7. Prohibited Uses

You agree not to:

a. Use the Platform for unlawful purposes.

b. Impersonate another person or misrepresent your identity.

c. Interfere with the Platform’s operation or security.

8. Liability Disclaimer

My Mechanics LLC provides the Platform “as is” without warranties of any kind. We are not liable for:

a. The conduct of Mechanics or Customers.

b. Damages resulting from mechanic services.

c. Indirect, incidental, or consequential damages.

To the extent permitted by law, the Company’s total liability is limited to the fees paid by the Customer in the past 6 months.

9. Dispute Resolution

Disputes between Customers and Mechanics should be resolved directly. The Company may, at its discretion, assist in dispute resolution but is not obligated to mediate.

For disputes involving the Company, users agree to binding arbitration as outlined in our Arbitration Agreement.

10. Termination

We may suspend or terminate your access to the Platform at any time for violations of these Terms or other reasons at our discretion.

11. Privacy Policy

Your use of the Platform is subject to our Privacy Policy.

12. Modifications to Terms

We may update these Terms from time to time. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of Hillsborough County within the state of Florida in the United States.

14. Contact Us

For questions or concerns about these Terms, contact us at:

Email: mymechanic2025@gmail.com

Phone: 813-399-0876

By using My Mechanics, you acknowledge that you have read, understood, and agree to these Terms.