General Questions

1. What is My Mechanics LLC?

My Mechanics LLC is an online platform that connects car owners with qualified mechanics in their area. We make it easy to find reliable professionals for all your vehicle maintenance and repair needs while facilitating secure transactions.

2. How does it work?

• Search for a mechanic based on your location and needs.

• Book a service and track the progress through our platform.

• Complete the payment securely after the job is done.

3. Is My Mechanics LLC available in my area?

We are expanding rapidly! Currently we service Hillsborough county for now.

4. What types of services do mechanics offer?

Mechanics on our platform offer a wide range of services, including:

• Oil changes

• Brake repairs

•. Diagnostics

• Battery replacements

• Regular maintenance and more.

5. Are the mechanics certified?

Yes, all mechanics listed on My Mechanic LLC are vetted and certified to ensure they meet industry standards.

Booking and Payment

6. How do I book a mechanic?

Simply provide details about your vehicle and the required service, and a mechanic will be matched with you based on availability.

7. How are payments handled?

Payments are processed securely through our platform. You can pay via credit/debit cards or other available payment methods. Mechanics only receive payment once the service is completed to your satisfaction.

8. Can I cancel or reschedule a booking?

Yes, you can cancel or reschedule a booking through your account.

9. Are there any hidden fees?

No, all pricing is transparent. You’ll see a breakdown of costs before confirming your booking.

For Mechanics

10. How do I join My Mechanics LLC as a mechanic?

Sign up on our platform as a mechanic, complete your profile, and upload the necessary certifications and documents. Once approved, you can start receiving job requests.

11. What are the benefits of joining My Mechanics LLC?

• Access to a large customer base

• Secure and timely payments

• Tools to manage bookings and reviews

• Freedom to set your schedule

12. Does My Mechanics LLC take a commission?

Yes, a small commission is deducted from each job to maintain the platform and provide support. Details are provided during onboarding.

Customer Support

13. What should I do if I’m not satisfied with the service?

Contact us within 24 hours of the service completion, and we will mediate the issue with the mechanic. Your satisfaction is our priority.

14. How can I contact customer support?

You can reach our support team via email, phone, or live chat on our website.

15. Are there warranties for services?

Warranty on mechanical/electrical are 12 months or 12,000 which ever comes first. Batteries will vary based on the tier choice selected which will range between 1-4 years and does not cover labor.

Still have questions?

Feel free to contact us at mymechanic2025@gmail.com